Choose the Right Scrum Training for Your Needs
Struggling to decide whether to take the ScrumMaster or Product Owner training? First, know the problem that you’re trying to solve, then let that guide you.
A simplified explanation of the differences between our two most popular courses:
Certified Scrum Master (CSM)
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Who Should Attend
- Individual Contributors (Developer, Tester, BA)
- ScrumMasters
- Product Owners
- Traditional Project Managers
- Mid-level Executives, etc
Certified Scrum Product Owner (CSPO)
The course for those who work regularly with stakeholders. Take your skills and career to the next level by learning how to how to make Product Ownership a collaborative effort with your development team.
Who Should Attend
- Product Owners
- ScrumMasters
- Business Analysts
- Product Managers
- Project Managers
- Business Stakeholder
- Program Managers
Upcoming Workshops
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
This course has challenged me to take little steps within my tasks to be an effective team player. I also feel that the little tips and techniques will help me produce better quality in my projects. Enjoyed the use of SCRUM to conduct the training seminar and the group exercises or techniques presented because I felt engaged and they foster group participation.
Sally CVancouver
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
Insanely terrific. I have been bored silly at some Agile training classes. This was 100% interesting… okay, 98%. Very clear, Exceptional memory! I get it now - the value of a *real* pro scrum master.
Simon CVancouver
Mark is incredibly well prepared and professional. Best instructor I've ever had, period.
Kevin DKitchener-Waterloo
Using Scrum to teach Scrum. Perfect.
Andrew COttawa
I learned a lot and the content was far more enganging than I expected it to be. I come away with many improvements I can make to my organization. Thanks and well done.
Dan CKitchener-Waterloo
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Mark is a wonderful, energetic instructer who helps you to evaluate how you are working in your own environment. Then he helps you to figure out how to improve it.
Shelley COttawa
I really enjoyed my experience with Agile Pain Relief and the 2 day CSM course. It was highly informative, interactive, and engaging, even with the hurdle of being fully virtual. Mark was thoughtful, patient, and ready to answer any question that came his way. I found the workshop to be not only educational, but also a great exercise in building confidence.
Katie HVirtual
Mark's ability to adapt to the background of students and relate to their org's characteristics adds exceptional value. This course isn't just for software development!
Paul AOttawa
Amazing instructor, was able to clearly explain complex concepts, made the course relevant and engaging! This will alow us to build strong agile teams.
Dylan HPrivate Client
Excellent presentation. Challenging contributing questions.
Zeki AMontreal
Provided excellent understanding of scrum, more difficult concepts with a very hands on approach.
Carmen CToronto
Awesome instructor with a sense of humor. Well read and fun!
Wendy AVancouver
Well presented material, excellent real world examples of applying scrum framework.
Brian BOttawa
Excellent overview of Scrum/Kanban/Agile. The technical material/theoretical material was well balanced/augments with the personal expeirences of the instructor. Highly recommend.
Dino CPrivate Client
Mark was fantastic. Enjoyed his coaching very well. Course was very interesting.
Robert AOttawa
Classes with Mark was so worthwhile! Mark has an amazing way of breaking things down so that they are understandable, and always keeping it light and fun. Overall, the course is well designed, and the topics were engaging and useful.
Mohamad AVirtual
Mark did a great job of bringing the group into the basic tenets of Agile-Scrum whenever someone brought up a challenge/issue in the participant's particular situation.
Eric AMontreal
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Made me THINK!!! Provided Framework
Mike CPrivate Client
Mark was a great instructor who did a great job keeping us focused and teaching us about scrum and its benefits.
Frank DToronto
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
Good. Has lots of experience.
Jimmy AEdmonton
Mark made a challenging and complex process (Scrum) very clear and highlighted the benefits and opportunities in an engaging and entertaining way.
Jeremy GVancouver
Mark, you were an absolute pleasure! Thank you for a well thoughtout and enjoyable course. I've learned a lot of great tips I plan to start using immediately.
Monica CToronto
Mark is a lively and engaging instructor. Information was presented effectively and at a reasonable pace.
Joel DOttawa
AMAZING! Funny, interesting, engaging course!
Bassem HMontreal
The course and exercise were well designed to add value compared to reading about Scrum. Mark is an effective presenter, keeping things interesting and (often) entertaining.
Gordon EPrivate Client
Mark was an informative, fun instructor who utilized the time given to him to teach us scrum.
Brendan GEdmonton
Passionate and enthusiastic instructor, excellent course and materials.
Don CVancouver
Very good format and flow to course. Good idea to structure course in Agile format so we can experience Agile first hand.
Julia APrivate Client
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Mark was an excellent instructor for this course. His ability to communicate and engage the class to understand and implement the scrum methodology is wonderful and I had a wonderful time during the course.
Pratham DVirtual
As a junior developer you helped me learn more about software development and the right way to do things.
Joe HPrivate Client
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
Mark was an excellent instructor and I learned a lot in this workshop considering it was only 2 days. I would recommend it to my friends and colleagues.
Mohamed EVirtual
The CSM course was extremely valuable in understanding the theorotical and practical concepts and techniques necessary to start my journey as Scrum Master. Mark was a knowledgeable and flexible facilitor.
Erik GToronto
Instructor is super knowledgeable and shared his wealth of expertise in a meaning manner.
Randy GPrivate Client
The course was awesome with great instructor. It was great to have the groups for exercices and then discuss with trainer.
Françoise DVirtual
Highly recommend it. This was awesome. Thank you. Mark is a very good instructor.
Philippe CMontreal
Very good presentation skills. Excellent materials for study (in class and via email). Good tips and pragmatic approach. Good experience and info from the trenches.
Luiza DToronto
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
Mark was very knowledgeable; I really appreciated the examples that he shared with the group. Thank you!
Suzanne AVirtual
I found Mark very engaging and thought he helped make the material very interesting.
Jason DToronto
Amazing! Friendly, funny, smart, open-minded individual. Great job, Mark!
S M Tadmir CToronto
Great course material and energetic instructor.
Chris HPrivate Client
Mark was a very knowledgeable instructor and very passionate about the material. For a brand new subject area, I was very content and feeling comfortable in training (which usually is not the normal case). Whatever little pre-knowledge I had, this was a very great course. I took my own notes by hand and will strive the use the material as much as possible where I can. I did all of the pre-work and it definitely helped. Thank you for the training !
Brian BVirtual
Excellent presentation. Challenging contributing questions.
Zeki AMontreal
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Provided excellent understanding of scrum, more difficult concepts with a very hands on approach.
Carmen CToronto
Awesome instructor with a sense of humor. Well read and fun!
Wendy AVancouver
This course has challenged me to take little steps within my tasks to be an effective team player. I also feel that the little tips and techniques will help me produce better quality in my projects. Enjoyed the use of SCRUM to conduct the training seminar and the group exercises or techniques presented because I felt engaged and they foster group participation.
Sally CVancouver
Well presented material, excellent real world examples of applying scrum framework.
Brian BOttawa
Excellent overview of Scrum/Kanban/Agile. The technical material/theoretical material was well balanced/augments with the personal expeirences of the instructor. Highly recommend.
Dino CPrivate Client
Mark was fantastic. Enjoyed his coaching very well. Course was very interesting.
Robert AOttawa
Classes with Mark was so worthwhile! Mark has an amazing way of breaking things down so that they are understandable, and always keeping it light and fun. Overall, the course is well designed, and the topics were engaging and useful.
Mohamad AVirtual
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
Mark did a great job of bringing the group into the basic tenets of Agile-Scrum whenever someone brought up a challenge/issue in the participant's particular situation.
Eric AMontreal
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Insanely terrific. I have been bored silly at some Agile training classes. This was 100% interesting… okay, 98%. Very clear, Exceptional memory! I get it now - the value of a *real* pro scrum master.
Simon CVancouver
Made me THINK!!! Provided Framework
Mike CPrivate Client
Mark was a great instructor who did a great job keeping us focused and teaching us about scrum and its benefits.
Frank DToronto
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
Good. Has lots of experience.
Jimmy AEdmonton
Mark made a challenging and complex process (Scrum) very clear and highlighted the benefits and opportunities in an engaging and entertaining way.
Jeremy GVancouver
Mark, you were an absolute pleasure! Thank you for a well thoughtout and enjoyable course. I've learned a lot of great tips I plan to start using immediately.
Monica CToronto
Mark is a lively and engaging instructor. Information was presented effectively and at a reasonable pace.
Joel DOttawa
Mark is incredibly well prepared and professional. Best instructor I've ever had, period.
Kevin DKitchener-Waterloo
AMAZING! Funny, interesting, engaging course!
Bassem HMontreal
Using Scrum to teach Scrum. Perfect.
Andrew COttawa
The course and exercise were well designed to add value compared to reading about Scrum. Mark is an effective presenter, keeping things interesting and (often) entertaining.
Gordon EPrivate Client
Mark was an informative, fun instructor who utilized the time given to him to teach us scrum.
Brendan GEdmonton
I learned a lot and the content was far more enganging than I expected it to be. I come away with many improvements I can make to my organization. Thanks and well done.
Dan CKitchener-Waterloo
Passionate and enthusiastic instructor, excellent course and materials.
Don CVancouver
Very good format and flow to course. Good idea to structure course in Agile format so we can experience Agile first hand.
Julia APrivate Client
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Mark was an excellent instructor for this course. His ability to communicate and engage the class to understand and implement the scrum methodology is wonderful and I had a wonderful time during the course.
Pratham DVirtual
Mark is a wonderful, energetic instructer who helps you to evaluate how you are working in your own environment. Then he helps you to figure out how to improve it.
Shelley COttawa
As a junior developer you helped me learn more about software development and the right way to do things.
Joe HPrivate Client
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
Mark was an excellent instructor and I learned a lot in this workshop considering it was only 2 days. I would recommend it to my friends and colleagues.
Mohamed EVirtual
The CSM course was extremely valuable in understanding the theorotical and practical concepts and techniques necessary to start my journey as Scrum Master. Mark was a knowledgeable and flexible facilitor.
Erik GToronto
Instructor is super knowledgeable and shared his wealth of expertise in a meaning manner.
Randy GPrivate Client
The course was awesome with great instructor. It was great to have the groups for exercices and then discuss with trainer.
Françoise DVirtual
I really enjoyed my experience with Agile Pain Relief and the 2 day CSM course. It was highly informative, interactive, and engaging, even with the hurdle of being fully virtual. Mark was thoughtful, patient, and ready to answer any question that came his way. I found the workshop to be not only educational, but also a great exercise in building confidence.
Katie HVirtual
Highly recommend it. This was awesome. Thank you. Mark is a very good instructor.
Philippe CMontreal
Very good presentation skills. Excellent materials for study (in class and via email). Good tips and pragmatic approach. Good experience and info from the trenches.
Luiza DToronto
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
Mark was very knowledgeable; I really appreciated the examples that he shared with the group. Thank you!
Suzanne AVirtual
I found Mark very engaging and thought he helped make the material very interesting.
Jason DToronto
Mark's ability to adapt to the background of students and relate to their org's characteristics adds exceptional value. This course isn't just for software development!
Paul AOttawa
Amazing! Friendly, funny, smart, open-minded individual. Great job, Mark!
S M Tadmir CToronto
Great course material and energetic instructor.
Chris HPrivate Client
Amazing instructor, was able to clearly explain complex concepts, made the course relevant and engaging! This will alow us to build strong agile teams.
Dylan HPrivate Client
Mark was a very knowledgeable instructor and very passionate about the material. For a brand new subject area, I was very content and feeling comfortable in training (which usually is not the normal case). Whatever little pre-knowledge I had, this was a very great course. I took my own notes by hand and will strive the use the material as much as possible where I can. I did all of the pre-work and it definitely helped. Thank you for the training !
Brian BVirtual
Why choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Your Guide to Everything Scrum
Mark Levison spent 12 years as a ScrumMaster and Coach, helping teams by chance before he started to systemize it. Armed with an insatiable love for research, he has been studying and teaching Agile since 2001, introducing Scrum, Lean, and Agile methodology to a broad range of individuals and organizations. Mark has helped launch Scrum practice throughout Canada including Government of Canada departments, major financial and insurance institutions, healthcare agencies, and leading payroll, HR services, and software companies.
Students and communities benefit from Mark’s more than thirty years of experience in the IT industry and over two decades of Scrum and Agile expertise, as he brings his uniquely fun and effective teaching style to thousands of individuals and teams so they can be more effective.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
Registration is now open for workshops:
About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.