Mark is a powerhouse when it comes to coaching and instructing agile teams. He continuously seeks out tips, recommendations, do’s and don’ts and combines those with his own practical experiences to help teams to reach their potential. There have been numerous times that Mark has forwarded an article, comment from a forum thread, video or personal experience that he knew would perfectly address challenges being experienced by IBM’s agile community. Mark is passionate, knowledgeable, hardworking and a true change agent.

Elizabeth Woodward, Senior Software Engineer; Transformation Consultant, IBM

I always look forward to reading Mark's newsletter emails on software development techniques since they are always filled with valuable and practical information. In particular, a recent note titled "Qualities of Good Unit Tests" was of particular value to me since it came at an opportune time. We are working our way though test-driven development (TDD) training so I’m thinking about unit tests more than usual. This technical note really helped me understand not only how it’s recommended to write test code, but why doing it that way is valuable. With his help, TDD is really changing the way that I write code. And, it sure feels good to learn something new!!

Steven Chad Broshar, Senior Software Engineer, IBM

Best group of people I've had in a class [CSM class] in a while. The exercises brought people together. Great idea! Very engaging instructor.

Marlene Newton